The Project
The Sea Kayak Guides Alliance of BC (SKGABC), the regulatory body for sea kayak guides in British Columbia, needed an upgrade from their outdated, manually operated website. Their old system couldn’t support member records or certifications, creating extra work for volunteers. Radar Hill partnered with SKGABC to build a mobile-friendly, responsive platform that simplifies membership management, reflects their professional standards, and functions as a central hub for guides across the province.
Radar Hill took the time to deeply understand the complexity of our organization—especially our multi-tiered certification system and the unique needs of a volunteer-run membership model.
Services Utilized
Strategic Discovery & Planning:
We mapped out SKGABC’s certification framework and technical needs through detailed consultations.
Custom Web Design & Development:
The site was designed to be fast, clean, and responsive—built for guides who are often working in remote areas.
Membership Management System:
Members can now log hours, track progress, and update certifications directly from their profiles.
Custom Certification Mapping:
A simplified interface was developed to reflect the organization’s complex, multi-tier certification system.
Integrated Member Tools:
We added features like printable membership cards, guide bios, and public/members-only job boards.
Content Strategy & Development:
The homepage offers a live snapshot of news, events, and course updates—all in one place.
Client Collaboration:
Regular input from SKGABC staff and members helped shape the final product around real user needs.
Results
The new SKGABC site is now one of the most active membership platform we manage, with daily use from guides across BC. It saves volunteers countless hours, simplifies certification tracking, and offers a clean, mobile-optimized experience. More than just a website, it’s now a vital tool supporting safety, professionalism, and connection within the sea kayaking community.
Radar Hill took the time to deeply understand the complexity of our organization—especially our multi-tiered certification system and the unique needs of a volunteer-run membership model. They asked smart questions, listened to our challenges, and turned it all into a site that’s intuitive for both our team and our members. Managing certifications, logging hours, and updating profiles is now quick and straightforward, even from remote locations. On our end, the content management system is simple to use, and we finally have the tools to keep things updated without needing technical support every step of the way. It's made a real difference in how we support our members and stay connected as a community.
Core Member Group, SKGABC