Is Your Email Filtering Losing Leads
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Have you ever heard:
"I filled out the contact form, but nobody got back to me."
Or:
"We stopped receiving order notifications."
Unfortunately, we're hearing this more often.
In many cases, the website isn't broken at all.
The form submission was received. The order was recorded. The information was saved.
The problem is that the email notification never reaches the intended inbox.
What's Changed?
Email providers such as Microsoft 365, Google, Shaw/Rogers and others continue to strengthen their spam and security filtering.
As a result, legitimate website-generated emails can be:
- Delivered to Junk Mail
- Quarantined
- Blocked
- Rejected before reaching the recipient
The website may never know this happened.
The Hidden Cost
Missing website emails aren't just an inconvenience.
They can mean:
- Lost sales opportunities
- Missed customer inquiries
- Delayed support requests
- Unseen order notifications
- Frustrated customers
One client recently summed it up best:
"This has cost us a lot of money."
Introducing Email Assurance
Email Assurance is Radar Hill's managed website email delivery service.
It improves the reliability of website-generated email by using modern authentication standards including:
- Authenticated SMTP
- SPF
- DKIM
- DMARC
These technologies help receiving email systems verify that a message is legitimate and authorized.
Recent testing showed Email Assurance successfully passing SPF, DKIM and DMARC validation while delivering messages through Gmail and Microsoft email environments.
Do You Know Your Website Emails Are Arriving?
Many business owners assume they would know if website emails stopped arriving. PyramidCMS saves all form submissions to a database.
In reality, they often don't discover the issue until a customer calls to ask why nobody responded.
Let's Find Out
If you're unsure whether your website notifications are reaching your inbox, we'll investigate.
We'll determine:
- Whether the website received the submission
- Whether a notification was generated
- Whether email filtering is preventing delivery
- Whether Email Assurance would improve reliability
Don't wait until a missed inquiry becomes a missed customer.
Contact Radar Hill today and ask for an Email Assurance review of your website.
Because the most expensive email problem is the one you don't know you have.